Telephone: +358 9 6859 5698
Languages: Finnish, English, French
”Great customer service is the foundation of everything we do. Satisfied clients and the positive feedback we get from them make all the hard work worthwhile. ”
Suvi joined Laine IP in 2014. She divides her time as an IPR assistant between three teams: the chemistry team, the trademark team and the legal services team. In her work Suvi assists our attorneys in a wide range of administrative tasks relating to all phases of the prosecution of patents, trademarks and designs. Suvi’s responsibilities also include client reporting; correspondence with domestic and foreign clients, agencies and patent offices; invoicing; and other administrative tasks. In the legal services team Suvi also assists in matters such as rights transfers.
Ensuring high-quality customer service is essential for Suvi, as she manages our customers’ IPR portfolios. In addition to deadline monitoring, she keeps clients up to date with regular updates of their intellectual property portfolio listings, as well as by providing cost estimates.
Suvi holds a Bachelor of Business Administration (BBA) degree and is currently pursuing her Master’s degree in Intellectual Property Law at Hanken School of Economics.